In the first article of this series I defined the basic terms and philosopy of KPIs.
Now here is some of

My Personal Experiences with KPIs

During my 5 years at Woolworths we monitored the store sales on a daily and weekly basis. We set weekly and quarterly budgets for sales and profitability. We never called them Business Performance Measurements or KPIs, we were just interested in the figures as a gauge of how well we were doing in keeping the stock on the shelves and meeting competition more...
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